Sales Account Manager

Overview

Job Description

• + Manage and grow a portfolio of key accounts, serving as the primary point of contact for assigned clients.
• Develop and maintain strong, long-term relationships with clients to ensure high levels of engagement, trust, and customer retention.
• Gain a deep understanding of clients’ business objectives, operational challenges, and industry trends to proactively identify opportunities for value creation.
• Conduct regular business reviews and client meetings to assess needs, address concerns, and strengthen partnerships.
• Identify, develop, and capitalize on new business opportunities within existing and prospective accounts.
• Collaborate with clients to understand evolving business requirements and propose tailored solutions that align with their strategic goals.
• Drive the achievement of sales, profitability, and cash flow targets through effective account planning and opportunity management.
• Analyze market trends, customer insights, and competitor activities to support business growth initiatives and market expansion.
• Develop and execute strategic account plans to achieve or exceed sales objectives and business targets.
• Monitor, forecast, and report on key account metrics, sales pipelines, and revenue performance.
• Maintain accurate customer profiles, sales activities, and opportunity records within the CRM system.
• Partner with internal sales and technical teams to ensure alignment of strategies, customer messaging, and service delivery.
• Lead contract negotiations and renewals to secure mutually beneficial commercial agreements.
• Ensure contractual terms and conditions align with company objectives, customer requirements, and compliance standards.
• Coordinate with legal and relevant stakeholders to address contractual, regulatory, and governance-related matters.

Personal Skills

• Strong communication, interpersonal, and negotiation skills.
• Excellent organizational and time management abilities.
• Strong relationship-building and teamwork skills.
• Good analytical and problem-solving capabilities.
• Strategic thinking and decision-making skills.
• Customer-focused mindset with a strong service orientation.
• Self-motivated and able to perform effectively under pressure.
• Proficient in Microsoft Office applications with strong administrative skills.
• Fluent in English, both written and spoken.

Technical Skills

Experience

• selling cybersecurity solutions and services (SIEM, MDR, VAPT, GRC, etc.).
• Demonstrated ability to achieve and exceed sales and revenue targets.
• Strong customer relationship management and client engagement skills.
• Excellent negotiation, presentation, and commercial acumen.
• Strong analytical, problem-solving, and solution-oriented mindset.
• Highly organized with effective planning and prioritization skills
• Proficiency in CRM systems and Microsoft Office applications, particularly Excel.
• Good understanding of cybersecurity market trends and industry developments.
• Ability to collaborate effectively with cross-functional teams.
• 5+ years of experience in IT services domain, a similar role in Cybersecurity industry is an advantage .

Education

Nationality Saudi Arabia