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RPM Medical Assistant

AG Urgent Care
Brooklyn, USA
Full-time
Entry
Onsite
Discovered 1 months ago
Practice Fusion

Full Job Posting

Responsibilities

  • 1. Facilitate patient identification, screening, and enrollment in the RPM Program.
  • 2. Assess and triage patient readings, symptoms, and concerns.
  • 3. Medically Assist Physicians:
  • Record patient history and personal information
  • Measure vital signs
  • Assist physicians with patient examination
  • Give injections as directed by Physicians
  • Complete Phlebotomy
  • Prepare blood and otherspecimens for laboratory tests
  • Diagnostic Tests specified by the Physician
  • 4. Set up and manage RPM for new patients assigned.
  • 5. Provide technical support for RPM devices.
  • 6. Follow up on orders, prescriptions, and pending lab results.
  • 7. Assist providers with pending patient forms and documentation in patient charts.
  • 8. Ensure patient consent forms are signed and scanned appropriately.
  • 9. Communicate with patients, caregivers, and case managers to ensure all required services andsupplies are provided.
  • 10. Respond to patient inquiries and provide comfort during distressing situations.
  • 11. Maintain confidentiality of patient medical and financial information.

Administrative Responsibilities

  • 1. Welcome patients and visitors by greeting them in person or via telephone andaddressinginquiries.
  • 2. Maintain and update patient accounts with personal and financial information.
  • 3. Verify insurance details, including activation, deductible, co-pay, and service authorizationsbefore patient visits.
  • 4. Optimize patient satisfaction by ensuring:
  • Treatment rooms and exam tables are cleaned and prepared before each patient visit.
  • All medical devices and equipment are sanitized and functional.
  • Medicine cabinets remain locked at all times.
  • The reception area is maintained and organized.
  • 5. Schedule appointments in person or via telephone and document them in Practice Fusion.
  • 6. Conduct appointment confirmation calls and follow-up calls for all patients seen the previousday:
  • Confirm patient well-being, medication adherence, and any complications.
  • Ensure patients return for diagnostic test results and follow-up visits.
  • 7. Maintain patient schedules by notifying providers of patient arrivals and service delays.
  • 8. Scan and send discharge notes to the House Call Team.
  • 9. Maintain business office inventoryby:
  • anticipating needed supplies
  • placing and expediting orders for supplies
  • verifying receipt of supplies
  • scheduling equipment service and repairs
  • 10. Collect patient charges; controlling credit extended to patients; filing, collecting, and expeditingthird-party claims
  • 11. Scan all patient files into Practice Fusion and ensure all superbills are completed by 2 PM onWednesdays.
  • 12. Attend RPM meetings and coordinate with the House Call and RPM teams.
  • 13. Document all patient interactions and activities across necessary platforms.
  • 14. Give updates to case managers, family members, and other departments as required.
  • 15. Perform other duties and responsibilities as assigned by management.
  • Job Types: Full Time
  • If you’re interested or know someone looking for opportunity. Feel free to send your resume at [email protected] .

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