Ropes Course Attendant

SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

• This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.
• Daily inspection of all safety equipment and the course itself.
• Harnessing and completing pre-flight safety checks of each participant at the attraction.
• Explaining rules, checking requirements (clothing, height, and weight) and answering guest questions for every participant.
• Walking all obstacles and monitoring participant activity and behaviors while on the course.
• Must remember takedown commands and procedures and be ready to take action in an emergency at any moment (may have to lower a guest from the course to ground level using a belay system).
• Must wear a whistle at all times while working the attraction and have access to a radio if on ground level.
• Completion of practice takedowns monthly.
• Must maintain an Operator Certification through RCI and complete the Re-Certification process yearly. (Will be trained by an RCI certified Operator Trainer onsite at Wilderness.)
• General cleaning of the arcade after close and during slow times. (Vacuuming, sweeping, trash pick-ups, wiping down games etc.)
• All other duties assigned by manager

QUALIFICATIONS

• Must be at least 17 years of age
• Weight may not exceed 300 lbs.
• Height may not exceed 6’ 8”
• Height must be at least 48” and must be able to reach the overhead tracking system with at least one hand without assistance
• Excellent communications skills and the ability to remain calm in an emergency is required.
• Ability to act independently with little supervision
• Requires a good understanding of company policies and procedures
• Ability to handle stressful situations
• Good attendance and punctual
• Exhibits professionalism
• Exhibits good grooming habits
• Wears the proper uniform
• Works efficiently
• Follows all resort and office policies and standard operating procedures
• Conducts themselves in a professional manner with a positive attitude