Room Service Manager
Role Overview
Manage daily operations for a hotel outlet and deliver memorable guest dining experiences.
Key Skills for This Role
Full Job Posting
Role overview
Manage daily operations for a hotel outlet and deliver memorable guest dining experiences.
Outlet operations and guest service
- Manage guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting and outlet procedures.
- Monitor service and product quality, assess guest satisfaction, address issues and identify service improvements.
Team and revenue
- Supervise, coach and mentor team members; conduct evaluations, support development and recognize achievements.
- Lead hiring, interviews and training for new team members.
- Use marketing strategies, upselling and promotions to increase food and beverage sales and profitability.
Qualifications and values
- Hilton highlights hospitality, integrity, leadership, teamwork, ownership, accountability, urgency and discipline.
- The description does not state specific education, experience or certification requirements.
Workplace
- The role manages daily operations for a hotel outlet.
About Hilton
Hilton describes itself as a global hospitality company focused on guest experiences and workplace culture.
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