Room Attendant

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new or had fun working that day.

Because it is fun, of course! But we appreciate that fun isn’t always enough – what else is in it for you?

A day off for your birthday

Paid leave to volunteer to spend time with the causes closest to your heart, for every teammate

Generous family friendly policies and allowances

Teammate discount at Virgin Hotels and 20 other Virgin brands!

Training and development including apprenticeships

Teammate meals provided

4 x your salary life assurance policy

Employee Assistance Program and Company sick pay

If you are a neat freak who loves to clean and ensure that everything is in its right place, then the Room Attendant job is for you. You will be required to communicate, coordinate and work well with other teammates, managers and guests. In addition, be aware of your surroundings and guest preferences that it will be easier for you anticipate guest needs in the way that they like their items organized (or not) in the rooms and be able to delightfully surprise them with your personalized service. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!

Clean all guest rooms up to the Virgin Hotel standards of cleanliness

Report to designated shift in assigned attire

Performs designated duties within time allotted

Uses only the designated cleaning chemicals and tools

Reports any guest or safety issues to a manager or supervisor

Keep guest information confidential and secure

Turns in all “lost and found” items at the end of the work shift

Responsible for all keys assigned and complies with the key policy established by the company

Complies with security policies of the hotel

Restock supplies as needed

When needed, the Room Attendant will assist with Public Area cleaning duties and Linen Porter responsibilities

Flexibility to work different shifts, including on the weekends, holidays and nights.

Complete a manager’s request within reason