Room Attendant

Our Room Attendants ensure the cleanliness and meticulous preparation of guest rooms and suites. They uphold the highest standards of quality and uniformity, significantly enhancing the guest experience and satisfaction. Their keen attention to detail and commitment to excellence are crucial in maintaining our hotel's impeccable reputation. By attending to every aspect of room preparation, from amenities to cleanliness, they ensure each guest enjoys a comfortable and welcoming environment. Their efforts contribute to the overall ambiance and guest experience, fostering a positive and memorable stay, and reinforcing our commitment to exceptional service and hospitality.

Clean assigned rooms/suites according to standards. This includes making beds, cleaning bathrooms, vacuuming, dusting, and arranging furniture.

Place and restock usable items in the rooms/suites, including paper items, soap, and towels.

Clean exterior entry areas and hallways.

Maintain and restock housekeeping cart each day.

Responsible for the proper administration of key control for issued keys and keys left by guests in rooms/suites/

Bring all lost and found items to the Executive Housekeeper’s office for logging and storage.

Notify the Executive Housekeeper immediately of any out-of-the-ordinary situation in the guestrooms/suites.

Take laundry and dry-cleaning orders from guests.

Accommodate guests’ special requests.

Ensure confidentiality and security of the room/suite.

Keep linen closets and supply areas organized and tidy.

Report any maintenance needs and handle guests’ requests and/or complaints