Robotics Application and Training Manager

Reports to

Responsibilities and Objectives

• Lead & Develop Training Excellence:
• Manage and develop a high-performing training team
• Design and deliver training programs (operation, programming, troubleshooting, safety)
• Develop digital training materials, manuals, and LMS content
• Evaluate trainees and manage certification processes
• Conduct skills gap analysis and continuous learning strategies
• Drive After-Sales Application Support:
• Act as escalation point for complex application issues
• Oversee hotline support and remote diagnostics
• Coordinate with field service teams for issue resolution
• Reduce downtime and ensure fast resolution
• Ensure Application Excellence in the Field:
• Support robot integration, setup, and optimization
• Develop custom programming and application solutions
• Perform on-site troubleshooting and performance improvements
• Validate training effectiveness through real-world deployment
• Build Technical Knowledge & Continuous Improvement:
• Maintain technical knowledge base and best practices
• Analyze recurring issues and provide R&D feedback
• Drive continuous improvement of training and application processes
• Stay updated with robotics and automation trends
• Collaborate & Drive Business Impact:
• Work cross-functionally with service, sales, and engineering
• Support service growth through training and application excellence
• Monitor KPIs (customer satisfaction, resolution time, training impact)
• Contribute to service strategy and revenue development
• Adheres to all safety, quality and environmental standards
• Bachelor’s degree in Engineering, Robotics or related field
• 5+ years in robotics or application engineering
• Experience in technical training and after-sales support
• Strong leadership and communication skills
• Expertise in programming, integration, and troubleshooting
• Ability to manage multiple priorities

Work schedule

• Willingness to travel as required both domestically and internationally (up to 15%)
• This position will report to the Duncan, SC office with flexible (hybrid) schedule after completion
• #LI-PH1
• Stäubli Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.