Risk Project Coordinator
Role Overview
The Risk Project Coordinator in Manulife Group Functions Technology (GFT) IT Security & Business Resilience (ITS&BR) team provides project support for ITS&BR.
Produces and analyzes internal current state operating workflows for GFT Shared Services.
Assists in designing target state operating models by assessing operational inefficiencies.
This is a hybrid position requiring 3 days onsite in the Toronto office.
Key Skills for This Role
Full Job Posting
Role Overview
The Risk Project Coordinator in Manulife Group Functions Technology (GFT) IT Security & Business Resilience (ITS&BR) team provides project support for ITS&BR.
Produces and analyzes internal current state operating workflows for GFT Shared Services.
Assists in designing target state operating models by assessing operational inefficiencies.
This is a hybrid position requiring 3 days onsite in the Toronto office.
Position Responsibilities
- Modeling workflows and handoffs across Risk Line 1b teams supporting Group Functions Technology.
- Defining the interactive model between Risk Line 1b and other Support Service teams.
- Documenting the SDLC/Agile process and gating requirements for GFT initiatives and incorporating Risk.
- Representing the Line 1b team in project gating meetings and committees.
Required Qualifications
- 5+ years of experience in a Project Coordinator, PMO Analyst, Business Analyst, or related role.
- Experience creating and maintaining process flows, workflows, and diagrams using Microsoft Visio or similar tools; Ability to translate complex processes into clear visual workflows.
- Knowledge of Project Management Office (PMO) practices, methodologies, and governance processes.
- Understanding of the Software Development Life Cycle (SDLC).
- Exposure to Risk Framework.
- Strong organizational, time management, and multitasking skills.
- Excellent written and verbal communication skills; Strong attention to detail and documentation quality.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, Word, and Teams.
- Ability to work effectively with cross-functional business and technology teams.
Preferred Qualifications
- Exposure to project management methodologies such as Agile, Waterfall, or Hybrid delivery models.
- Familiarity with project governance, issue tracking, and status reporting.
- Experience supporting risk, compliance, or control-related initiatives including knowledge of risk management concepts and information risk processes.
Compensation
- Salary range is expected to be between $113,000.00 CAD - $163,000.00 CAD.
- Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
- The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
Benefits
- Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
- Various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
- Generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and statutory leaves of absence.
About Manulife
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
Manulife is an Equal Opportunity Employer committed to fair recruitment, retention, advancement and compensation.
Application Notes
- The role being advertised is an existing vacancy.
- To request a reasonable accommodation in the application process, contact [email protected].
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