Risk Manager
Role Overview
Leads development and enforcement of the healthcare facility's health, safety, and risk management program.
Ensures alignment with regulations, international standards, and facility requirements.
Key Skills for This Role
Full Job Posting
Role purpose
Leads development and enforcement of the healthcare facility's health, safety, and risk management program.
Ensures alignment with regulations, international standards, and facility requirements.
Risk and safety management
- Lead the facility risk program and oversee departmental risk management activities.
- Develop the annual risk register and KPIs, coordinate mitigation with risk owners, and prepare periodic progress reports.
- Participate in environmental rounds, safety programs, and drills; follow up on corrective action plans.
Incident and process improvement
- Manage patient safety incident and near-miss reporting, including medication incident and Against Medical Advice reports.
- Analyze investigation data, track progress, communicate findings, and escalate red-flag issues.
- Lead FMEA and process improvement initiatives, conduct tracers, identify gaps, and develop remedial plans.
- Assist the QRM Director with root cause analyses for high-risk events, near misses, and sentinel events.
Communication, training, and policy
- Keep management and leadership informed about safety incidents and investigation progress.
- Develop and deliver training to support staff participation in quality and risk management.
- Assist with safety and accreditation policies and support regulatory and accreditation requirements.
Skills and abilities
- Demonstrates continuous learning and self-improvement.
- Uses logic and reasoning to identify strengths and weaknesses of potential solutions.
- Oversees day-to-day operations for efficiency, quality, and compliance.
- Can manage a diverse team and support staff development and performance.
- Provides prompt, professional, and courteous customer service.
- Takes ownership of actions, outcomes, responsibilities, and customer satisfaction.
Facility-wide responsibilities
Support person-centered care, advocate for patient safety, and contribute to continuous improvement.
Follow safety protocols, protect confidential information, and comply with cybersecurity policies, conduct rules, and ethical standards.
Complete mandatory education at least one month before it expires.
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