Revenue Research Analyst 2
Full Job Posting
THE POSITION
As a Revenue Research Analyst 2 with the Bureau of Pennsylvania State Lottery, Security Division, you will help uphold the security of statewide gaming activities. This position allows you to work closely with retailers, staff, and law enforcement to identify risks and promote compliance. Your research and fieldwork will support the fair operation of lottery programs that benefit communities throughout Pennsylvania. Be part of a mission-driven team that relies on your careful attention and proactive approach.
DESCRIPTION OF WORK
This role supports the security and integrity of Pennsylvania Lottery operations by conducting reviews, field visits, research, and detailed analysis to ensure retailer compliance and proper handling of gaming activities. It involves frequent collaboration with internal staff, retailers, and investigative partners to address concerns and monitor potential risks. As a Revenue Research Analyst 2, you will perform the following duties: Retailer Oversight: Conduct thorough on-site visits to verify compliance with retailer agreements, laws, and procedures Detailed Documentation: Record visit findings, observations, and required notes in internal tracking systems Issue Analysis: Assess and address complaints, irregularities, and security concerns reported by retailers or customers Security Reviews: Perform inspections at lottery offices and retail locations to evaluate adherence to established protocols Research Activities: Investigate suspected fraudulent or unethical behaviors involving lottery products or participants Interested in learning more? Additional details regarding this position can be found in the position description . Work Schedule and Additional Information: Full-time employment Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch. Home Headquartered: This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania Salary: In some cases, the starting salary may be non-negotiable. You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
This role supports the security and integrity of Pennsylvania Lottery operations by conducting reviews, field visits, research, and detailed analysis to ensure retailer compliance and proper handling of gaming activities. It involves frequent collaboration with internal staff, retailers, and investigative partners to address concerns and monitor potential risks. As a Revenue Research Analyst 2, you will perform the following duties:
Retailer Oversight: Conduct thorough on-site visits to verify compliance with retailer agreements, laws, and procedures
Detailed Documentation: Record visit findings, observations, and required notes in internal tracking systems
Issue Analysis: Assess and address complaints, irregularities, and security concerns reported by retailers or customers
Security Reviews: Perform inspections at lottery offices and retail locations to evaluate adherence to established protocols
Research Activities: Investigate suspected fraudulent or unethical behaviors involving lottery products or participants
Interested in learning more? Additional details regarding this position can be found in the position description .
Work Schedule and Additional Information
- Full-time employment
- Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
- Home Headquartered: This position is home headquartered. In order to be home headquartered, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania
- Salary: In some cases, the starting salary may be non-negotiable.
- You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS Minimum Experience and Training Requirements: One year as a Revenue Research Analyst 1; or One year of managerial experience in a major tax system which involved the receipt or the examination of tax returns or the enforcement of tax rules and regulations; or Two years of experience in systems analysis and/or operations research which included one year in the analysis of tax systems and a bachelor's degree including or supplemented by 21 credit hours in courses involving the use of quantification techniques applicable to systems analysis and operations research such as statistics, systems analysis, mathematical model building, algebra, calculus, operations research, quantitative research design, economic analysis, computer science, or any other quantifiable course work. Appropriate graduate study may be substituted for the required experience on a year for year basis; or Any equivalent combination of experience and training. Additional Requirements: You must reside in Northampton, Lehigh, Montgomery or Bucks County. (Relocation is not an option). You must possess a valid driver's license which is not under suspension. You must have loss prevention, lottery gaming, OR route sales experience. You must be able to perform essential job functions. Legal Requirements: A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information. This position is not subject to the provisions of a collective bargaining agreement or memorandum of understanding. How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted. Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans. Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
QUALIFICATIONS
- Minimum Experience and Training Requirements:
- One year as a Revenue Research Analyst 1; or
- One year of managerial experience in a major tax system which involved the receipt or the examination of tax returns or the enforcement of tax rules and regulations; or
- Two years of experience in systems analysis and/or operations research which included one year in the analysis of tax systems and a bachelor's degree including or supplemented by 21 credit hours in courses involving the use of quantification techniques applicable to systems analysis and operations research such as statistics, systems analysis, mathematical model building, algebra, calculus, operations research, quantitative research design, economic analysis, computer science, or any other quantifiable course work. Appropriate graduate study may be substituted for the required experience on a year for year basis; or
- Any equivalent combination of experience and training.
- Additional Requirements:
- You must reside in Northampton, Lehigh, Montgomery or Bucks County. (Relocation is not an option).
- You must possess a valid driver's license which is not under suspension.
- You must have loss prevention, lottery gaming, OR route sales experience.
- You must be able to perform essential job functions.
Legal Requirements
- A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.
- This position is not subject to the provisions of a collective bargaining agreement or memorandum of understanding.
How to Apply
- Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date . Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
- All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.
- Veterans:
- Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
- Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
- If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
- The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Benefits
- Learn more about our Total Rewards by watching this short video ! See the total value of your benefits package by exploring our benefits calculator . Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit www.employment.pa.gov and click on the benefits box. *Eligibility rules apply.
- Learn more about our Total Rewards by watching this short video !
- See the total value of your benefits package by exploring our benefits calculator . Health & Wellness
- We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*
Supplemental Questions
01
Yes
No
02
03
04
05
06
07
2 years or more
1 but less than 2 years
Less than 1 year
08
09
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
30 credits or more
Less than 30 credits
10
11
12
13
14
Required Question
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