Revenue Operations Analyst

About Botrista

Position summary

Revenue and sales analytics

• Analyze revenue against plan and explain variances; evaluate new and recurring revenue, same-store performance, retention, expansion, deployments, and cups sold daily.
• Develop cohorts and segments across customer types, verticals, channels, territories, deal structures, and acquisition sources.
• Identify trends, risks, anomalies, and growth opportunities, and recommend business actions.
• Analyze pipeline health, sales coverage, conversion, velocity, win/loss results, quota attainment, seller productivity, lead sources, territories, and sales motions.
• Support analysis of sales capacity, territory design, quotas, resource allocation, deployment forecasts, revenue forecasts, and forecast accuracy.
• Assess customer quality after acquisition, including deployment, utilization, recurring revenue, retention, and expansion.

Customer analytics and economics

• Analyze customer consumption, recurring revenue, account health, attrition, and expansion across the installed base.
• Identify leading indicators of customer growth and churn; analyze customer cohorts and characteristics associated with long-term performance.
• Assess Account Management interventions and develop account prioritization, opportunity, and risk scoring.
• Quantify revenue at risk and potential upside across existing customers.
• Evaluate customer economics across verticals, deal structures, channels, and customer profiles; incorporate margin, cost, and profitability considerations with Finance.
• Assess customer and program characteristics associated with stronger long-term value and revenue durability.

Forecasting and planning

• Build and maintain models for revenue growth, customer performance, capacity, retention, and other business drivers.
• Partner with Commercial Planning and Finance on operating plans, forecasts, and scenario analysis.
• Evaluate how headcount, productivity, pricing, customer mix, retention, cups sold daily, and deployment timing affect potential business outcomes.
• Perform sensitivity analysis to help leadership understand ranges of possible outcomes.

Requirements

• The posting seeks an analytical candidate with commercial judgment who can investigate complex data and explain performance drivers.
• Ability to translate complex analysis into clear, actionable insights for business leaders.
• The provided description does not state specific education, years of experience, or required software qualifications.