Revenue Operations Analyst
Role Overview
The Revenue Operations Analyst supports Revenue Operations, Commercial Planning, and Finance with analysis across sales, account management, customer performance, deployments, operations, and financial results.
The role investigates revenue growth, customer performance, retention, profitability, risks, and opportunities, and translates analysis into business decisions.
Key Skills for This Role
Full Job Posting
About Botrista
Botrista develops drink-making technology for restaurants and other establishments, enabling expanded beverage menus.
The company reports rapid nationwide deployment of its machines.
Position Summary
The Revenue Operations Analyst supports Revenue Operations, Commercial Planning, and Finance with analysis across sales, account management, customer performance, deployments, operations, and financial results.
The role investigates revenue growth, customer performance, retention, profitability, risks, and opportunities, and translates analysis into business decisions.
Revenue and Sales Analysis
- Analyze revenue against plan, customer and recurring revenue drivers, retention, expansion, deployments, and customer performance.
- Develop cohorts and segments across verticals, customer types, sales channels, territories, deal structures, and acquisition sources.
- Analyze pipeline health, conversion, sales velocity, win/loss performance, quota attainment, seller productivity, lead sources, sales capacity, and territory design.
- Support deployment and revenue forecasting and assess forecast accuracy.
Customer Analytics and Economics
- Analyze customer consumption, recurring revenue, account health, attrition, expansion, and churn indicators across the installed base.
- Assess account-management activities and develop account prioritization, opportunity, and risk scoring.
- Evaluate customer value across the lifecycle and customer segments; incorporate margin, cost, and profitability with Finance.
- Identify customer and program characteristics linked to durable long-term economic value.
Forecasting and Planning
- Build and maintain analytical models for revenue growth, customer performance, capacity, retention, and other business drivers.
- Partner with Commercial Planning and Finance on operating plans, forecasts, and scenario analysis.
- Evaluate the effects of changes in headcount, productivity, pricing, customer mix, retention, consumption, and deployment timing.
Candidate Profile
- The employer seeks a highly analytical, commercially minded, and naturally curious candidate.
- Candidates should be technically capable and able to explain complex analysis through clear, actionable recommendations.
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