{bc}
Apply
paycor

Retail Team Lead

Goodwill Industries of Houston
Houston, USA
Full-time
Mid Level
Onsite
USD 16-16 hourly
Discovered 1 months ago

Full Job Posting

  • Assume management responsibilities in the absence of the Manager or Assistant Manager including opening/closing and all day to day store operations.
  • Manage and influence team by communicating clear company goals daily, weekly and monthly.
  • Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at Point of Sale registers/safe.
  • Supervise and assist with the training and development of Team Members.
  • Ensure the proper handling and processing of incoming donation flow in and out of the store according to Goodwill Houston (GWH) policies and procedures.
  • Help ensure the timeliness of proper rotation of apparel and hard goods according to GWH policies and procedures.
  • Accurately operate store systems and ensure financial and statistical counts are completed (donor counts, production standards, etc.).
  • Performs other duties as assigned by management.
  • Demonstrates a high degree of professionalism in communication, attitude, and teamwork with customers and team members.
  • Ability to multi-task, make quick decisions, adapt to change, and work in a team-orientated, fast-paced environment.
  • Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations and GWH Guiding Priciples.
  • Must conduct work in a safe manner; maintain good houskeeping standards, have all aisles and pathways to fire exists clea and fee from clutter, and keep wokr areas neat and clean.
  • Adheres to local, state and federal laws and regulations.
  • High school diploma or equivalent preferred.
  • One (1) to two (2) years of retail sales experience is preferred.
  • Management/Supervisor one (1) or more years' experience is preferred.
  • Basic computer skills.
  • Good time management and organizational skills.
  • Ability to communicate and interact well with a variety of personality types.
  • Ability to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Must have reliable transportation.
  • Transaction Value (Assigned District vs. Goal)
  • Donar Value (Assigned District vs Budget)
  • Donors Integrity and Growth (Assigned District vs. Budget)
  • Budget Sales vs. Actual Sales (Assignd District vs. Budget)
  • Payroll as a Percent of Revenue (Assigned Districts vs. Goal)
  • Budgeted Profit vs. Actual Profit (Assigned District vs. Goall)
  • Retention Rate (Measured by annual leadership retention vs. LY, 30-New Hire date vs. goal, and Annual Retention Rats vs. LY)
  • Customer Service (Feedback from team, and secret shopper and donor ratings for assigned district)
  • Change Roundup as a % of Transaction (>30 and higher than previous year)
  • Active with Zero hours TMs vs Goal (Zero (0) - 28+ days) (Assigned District)
  • Administration - Performance management / Training (Assigned District at <5%)
  • Reporting- Team Meetin Minutes, Safety, Over/Short (Assigned District)
  • Safety - 95% quarterly safety metric score
  • GWH LMS Training completion

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Goodwill Industries of Houston

Data Analyst

Houston, USA

Discovered 1 weeks ago

Cashier

Houston, USA

Discovered 2 weeks agoFull-time

Cashier

Houston, USA

Discovered 2 weeks agoFull-time

Cashier

Pearland, USA

Discovered 2 weeks agoFull-time

Retail Team Lead

Katy, USA

Discovered 2 weeks agoFull-time

Softline Merchandising Specialist

Houston, USA

Discovered 2 weeks agoFull-time

Softline Merchandising Specialist

Houston, USA

Discovered 2 weeks agoFull-time

Cashier

Houston, USA

Discovered 2 weeks agoFull-time