Data Analyst

Position summary

Data quality and reporting

• Audit CaseWorthy and related systems for missing, incomplete, inconsistent, or inaccurate data and coordinate corrections.
• Maintain data integrity across CaseWorthy, Goodwill Gateway support files, spreadsheets, dashboards, scorecards, and grant reporting tools.
• Review submissions and prepare complete, accurate reports on established deadlines, including weekly KPI, People Served, ASR-related, and grant reports.
• Track recurring data issues and recommend ways to reduce corrections and improve reporting accuracy.

Power BI and reporting infrastructure

• Develop, maintain, and refresh Power BI dashboards, scorecards, and visual reporting tools.
• Build and maintain data models, queries, report logic, filters, and basic validation checks.
• Help convert manual spreadsheets and recurring reports into repeatable processes or dashboard views.
• Troubleshoot refresh issues, data mismatches, broken queries, and reporting inconsistencies; escalate complex issues.
• Document dashboard definitions, data sources, refresh schedules, metric logic, and reporting procedures.

CaseWorthy systems support

• Provide routine end-user support for access, forms, reports, workflows, and data-entry issues.
• Design, test, and run database forms, reports, searches, and basic system tools as assigned.
• Help test forms, workflows, reports, dashboards, and system changes before implementation.
• Support low-to-moderate complexity updates to lists, forms, permissions, user procedures, and data-entry guidance.
• Escalate complex architecture, integration, security, compliance, and advanced configuration issues.

Program support and documentation

• Explain report results, data definitions, dashboard outputs, and correction needs to staff, managers, and leadership.
• Help develop user guides, reporting instructions, data-entry reminders, dashboard documentation, and training materials.
• Support onboarding and staff proficiency with CaseWorthy, reporting, and data-quality expectations.
• Maintain organized records of reports, submission files, source data, corrections, and recurring reporting documentation.
• Handle routine Workforce Development administrative and data requests and other assigned duties.

Work approach

• Demonstrate professionalism, good judgment, and a friendly, cooperative attitude.
• Multitask, make timely decisions, adapt to change, and collaborate in a fast-paced, team-oriented environment.
• Follow organizational policies and procedures, safety regulations, and guiding principles.

About Goodwill Houston