Retail Supervisor (38 hours) - Leeds

MAJOR ACCOUNTABILITIES: Open and close the store following the correct company procedures Encourage continuous improvement through ongoing feedback Support the Store Management team on overall store and back of house standards Assist in training and coaching Associates To achieve personal KPIs and contribute to overall store performance Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store Help to ensure the store remains commercial as possible following company guidelines Adhere to company’s policies and procedures Responsible for maintaining health, safety, and environmental standards in store Perform other duties that as required from the management team REQUIREMENTS FOR SUCCESS: Team Player Previous retail experience desirable or proven experience in a team environment Demonstrate customer service skills A passion for retail and sales Desire to learn Ability to perform basic maths and general retail operational processes Understanding of POS register systems Effective communication skills Flexible work schedule including weekends and holidays ADDITIONAL BENEFITS: Competitive compensation Potential to earn more through our Retail Bonus Scheme Great development opportunities Inclusive working environments across all our European locations Generous staff discount Project involvement across our European region Flexible uniform package