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Retail Store Manager – Dubai Mall

Unknown
Dubai, UAE
Full-time
Onsite
AED 5,000–8,000,
Discovered 2 weeks ago
Retail Store ManagementLeadershipSalesCommunicationCustomer ServicePOS Systems

Full Job Posting

About Us

CYBER SPARK is a new retail brand combining innovative digital gadgets, smart wearables, tech accessories and creative lifestyle products inspired by Chinese culture.

The upcoming store is located in Chinatown at Dubai Mall, near the entrance and next to Haidilao.

The store is currently being fitted out and the company seeks a capable, responsible Retail Store Manager to support preparations, build the team and lead store operations.

Key Responsibilities

  • Coordinate pre-opening preparations, including staff recruitment, training, product displays and operating procedures.
  • Take responsibility for daily store operations, customer service and sales performance.
  • Set sales targets, monitor results and motivate the team.
  • Manage inventory, stock replenishment, merchandising, POS operations and cash controls.
  • Organise staff schedules and maintain service standards.
  • Prepare sales and inventory reports and report directly to the founder.
  • Support promotions, social media content and customer engagement.

Requirements

  • Previous experience as a retail store manager or supervisor, preferably in the UAE.
  • Strong leadership, sales, communication and customer service skills.
  • Fluent English; Mandarin or other additional languages are an advantage.
  • Experience with POS systems, inventory management and sales reporting.
  • An interest in technology, digital products and lifestyle retail.
  • A proactive, reliable approach and the ability to manage a store independently.

Salary and Incentives

  • Monthly base salary: AED 5,000–8,000, depending on experience and ability.
  • Additional performance bonuses and sales commission.
  • Long-term career development, with opportunities to take on broader management responsibilities based on performance.

Work Location and Schedule

  • Before the store opens: office in Business Bay, Dubai.
  • Pre-opening schedule: Monday to Saturday, 10:00 AM–6:00 PM.
  • After opening: Chinatown, Dubai Mall.
  • Expected store schedule: 1:00 PM–10:00 PM, subject to final confirmation.
  • One day off per week.
  • Full-time, in-person position.

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