Retail Store Management Trainee - 2825

$20.50 - $28.00 per hour + Unlimited Commission + Store Performance Bonus

We're looking for an ambitious Store Management Trainee to join our team! If you're ready to develop your leadership skills, gain hands-on management experience, and build a career in retail operations, this could be the opportunity for you.

As a Store Management Trainee, you'll work alongside store leadership to learn the day-to-day operations of the business while developing the skills needed to lead a successful team. You'll gain experience in customer service, employee development, inventory management, store operations, and business performance while working with a wide variety of merchandise, including jewelry, electronics, tools, and more.

Competitive hourly pay + commission up to 8%

Additional bonus opportunities based on store performance

Great hours — most stores open 9AM–6PM; many closed Sundays

Earned Wage Access available after day 2

Employee discounts starting day one

Medical, Dental, Vision, Life & supplemental benefits (eligibility required)

Vacation & Sick/Personal time based on tenure and applicable state/local requirements

401(k) auto-enrollment after 6 months (age requirements apply)

Tuition reimbursement opportunities for eligible employees

Deliver exceptional customer service and help create a customer-focused environment

Learn and support all aspects of daily store operations

Assist with coaching, training, and developing team members

Support recruiting and talent development efforts

Open and close the store while following asset protection and cash handling procedures

Assist with inventory management, merchandising, and store presentation

Help drive store performance by supporting sales, loan, and profitability goals

Learn how to analyze business results and support operational decision-making

Monitor loan and buying transactions to ensure accuracy and compliance

Build product knowledge across a wide variety of merchandise categories

Complete management training and development assignments

Perform other duties as assigned

18+ years old with a high school diploma, GED, or equivalent experience

Previous leadership, key-holder, supervisory, or management experience preferred

Strong leadership, coaching, and team development skills

Ability to stand, walk, lift up to 50 lbs, and perform physical tasks

Flexible retail schedule, including weekends and holidays

Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)

Strong customer service skills and a team-oriented mindset

Basic math and computer skills; experience with retail point-of-sale systems is a plus

Strong organizational, communication, and problem-solving skills

Ability to multi-task in a fast-paced environment

Willingness to assist customers or retrieve merchandise from exterior areas

Bilingual applicants encouraged to apply

Store Management Trainees can earn 2-8% commission based on individual performance and may be eligible for additional bonus opportunities based on overall store performance. Full details are provided during the interview process.

The above outlines the general nature of the role and may be modified as needed. Employment offers require agreement to a binding arbitration process. Pay rates comply with all applicable minimum wage laws.

FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.