Retail Assistant Store Manager - 2786

Assistant Store Manager

$13.00 - $16.50 per hour

+ Unlimited Commission + Store Performance Bonus

We're looking for an experienced Assistant Store Manager to help lead our team! If you enjoy coaching employees, driving store performance, building customer relationships, and developing your leadership skills, this could be the opportunity for you.

As an Assistant Store Manager, you'll partner with the Store Manager to support daily operations, develop team members, deliver exceptional customer service, and help drive profitability. You'll gain hands-on leadership experience while working with a wide variety of merchandise, including jewelry, electronics, tools, and more.

Why You’ll Love Working Here

Competitive hourly pay + commission up to 8%

Additional bonus opportunities based on store performance

Great hours — most stores open 9AM–6PM; many closed Sundays

Earned Wage Access available after day 2

Employee discounts starting day one

Vacation & Sick/Personal time based on tenure and applicable state/local requirements

401(k) auto‑enrollment after 6 months (age requirements apply)

Tuition Reimbursement opportunities for eligible employees

What You'll Do

Support daily store operations and serve as Manager on Duty when needed

Deliver exceptional customer service and resolve customer concerns

Coach, train, and develop team members to meet company standards

Assist with recruiting, hiring, and retaining top talent

Help drive store sales, profitability, and performance goals

Maintain inventory accuracy and support asset protection initiatives

Open and close the store, including cash handling and operational procedures

Monitor loan and buying transactions to ensure compliance and accuracy

Maintain attractive merchandising and store presentation standards

Analyze performance metrics and support the achievement of business objectives

Build product knowledge across a wide variety of merchandise categories

What We’re Looking For

18+ years old with a high school diploma, GED, or equivalent experience

Previous leadership, key-holder, supervisory, or management experience preferred

Strong leadership, coaching, team development, and customer service skills

Ability to stand, walk, lift up to 50 lbs, and perform physical tasks

Flexible retail schedule, including weekends and holidays

Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)

Strong customer service skills and a team‑oriented mindset

Basic math and computer skills; experience using retail checkout systems is a plus

Willingness to assist customers or retrieve merchandise from exterior areas

Bilingual applicants encouraged to apply

Commission Information Associates can earn 2–8% commission based on individual performance. Full details are provided during the interview process.

Additional Information

The above outlines the general nature of the role and may be modified as needed. Employment offers require agreement to a binding arbitration process. Pay rates comply with all applicable minimum wage laws.

FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.