Retail Sales Associate
Role Overview
The Retail Associate supports retail operations and sells branded merchandise, souvenirs, and photo products to guests using computerized cash registers.
Key Skills for This Role
Full Job Posting
About the employer
Miral Experiences operates attractions and leisure destinations across Abu Dhabi, including theme parks, water parks, cultural sites, and immersive experiences.
Role overview
The Retail Associate supports retail operations and sells branded merchandise, souvenirs, and photo products to guests using computerized cash registers.
Responsibilities
- Welcome guests warmly, initiate conversations, and recommend, describe, and demonstrate products to support purchases.
- Operate computerized registers, barcode scanners, calculators, and card machines; process cash, multiple currencies, vouchers, stored value cards, and card payments.
- Maintain approved product displays, replenish shelves, take inventory, and keep the store clean and safe.
- Use and regularly improve product knowledge; support promotions and achieve set targets.
- Handle basic guest complaints and ensure displayed products are correctly presented and labeled to brand standards.
- Assist with quarterly and yearly inventory and perform other tasks needed by the business.
Essential qualifications and experience
- Higher secondary education or equivalent.
- At least one year of operational experience in a guest or customer service setting.
- Spoken and written English proficiency and basic computer knowledge.
- Ability and willingness to entertain and engage guests; flexibility, respect, and integrity.
- Medically able to work in all weather conditions and physically able to carry or lift items and climb a ladder.
Desirable qualifications
- Theme park or water park experience is desirable.
- Cash handling experience is desirable.
- Arabic, Russian, or Chinese proficiency is desirable.
Employment type
- Full-time position.
Workplace
- Retail work serving guests at an attraction store.
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