Digital Content Executive

Role overview

Responsibilities

• Plan and deliver digital and eCommerce initiatives; translate business needs into requirements and actionable work.
• Manage website and CMS pages, updates, product presentation, and digital housekeeping.
• Coordinate internal teams, agencies, technology partners, and stakeholders; follow actions through to completion.
• Support launches of digital products, offers, functionality, and customer journeys; track defects and contribute to post-launch validation.
• Create and adapt website, landing-page, campaign, product-journey, and other digital content; produce and edit short-form video.
• Support campaigns, UX/UI and website improvements, eCommerce features, performance reporting, SEO, CRM, and competitor benchmarking.
• Maintain content libraries, assets, trackers, status updates, and project documentation; assist with procurement and administration as needed.

Job essentials

• Bachelor's degree in marketing, digital marketing, communications, design, eCommerce, information systems, or a related field.
• Demonstrable experience supporting digital marketing, website content, CMS, or eCommerce initiatives; 2–3 years of relevant experience.
• Experience creating, editing, and publishing digital content; working knowledge of digital marketing and customer-facing digital experiences.
• Strong working knowledge of Microsoft Office and strong English content-writing, editing, and proofreading skills.
• Ability to create or adapt visual and short-form video content, manage CMS content, and maintain brand consistency.
• Ability to manage priorities, communicate effectively, troubleshoot, and work with creative, technical, and non-technical stakeholders.

Desirable experience and tools

• CMS platforms, preferably Sitecore; eCommerce platforms; Adobe Creative Cloud, Figma, Canva, and video editors such as Premiere Pro, After Effects, or CapCut are desirable.
• AI-powered creative tools, GA4, SEO, metadata, tagging, CRM, digital campaign execution, HTML/CSS, and project or issue-tracking tools are desirable.
• Arabic is advantageous but not mandatory; experience in travel, tourism, hospitality, theme parks, attractions, or transaction-led digital businesses is desirable.
• Portfolio examples of website content, visual design, campaign assets, or video work would be an advantage.

Additional capabilities

• Responsive content awareness and ability to review digital experiences on desktop and mobile.
• Creative judgment, attention to accuracy and quality, commercial awareness, customer focus, and ability to work independently and collaboratively.

Organization and audience