Retail Operations Manager

Overview

Your Main Responsibilities Will Include

• Driving regional retail operations projects and supporting the implementation of new tools, processes and operational initiatives.
• Partnering with local markets to identify opportunities for continuous improvement and operational excellence.
• Supporting boutique openings, renovations and regional events by ensuring operational readiness.
• Collaborating with Retail, Client Experience, Visual Merchandising and other cross-functional teams to deliver business objectives.
• Monitoring project progress, analysing field feedback and recommending process improvements.
• Ensuring the implementation and adoption of Maison procedures, operational guidelines and commercial policies across the region.
• Acting as a key point of contact for operational compliance and boutique procedures.
• Managing operational budgets, supplier relationships and procurement activities related to boutique operations.
• Coordinating operational audits and following up on action plans with local markets.
• Supporting regional pricing updates and other operational activities whenever required.
• More than a role… We recruit for a career!
• By joining Van Cleef & Arpels, you will become part of a Maison where excellence, creativity and people development are at the heart of everything we do.
• From your first day, you will be supported through comprehensive onboarding and continuous learning opportunities designed to help you grow your expertise and build a long-term career within the Maison and the Richemont Group.
• The recruitment process
• Once you apply, our Talent Acquisition team will review your application and, should your profile match our requirements, you will be invited to meet with the recruiter.
• You will then have the opportunity to meet with the Hiring Manager and relevant business stakeholders throughout the recruitment journey.