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Retail Operations Manager, Delaware

Caesars Entertainment
Delaware, USA
Full-time
Manager · 2+ years experience
Remote
Discovered 5 days ago
Communication

Full Job Posting

Qualifications

  • Must be 21 years of age or older
  • Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary
  • Understanding and responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board
  • Obtain an Employer Identification Number (EIN)
  • 2+ years of supervisory/management experience in a retail environment
  • Casino/Gaming experience
  • Multi-property management in a retail environment a huge plus
  • Strong communication skills, both written and verbal
  • Ability to multi-task.
  • Able to handle large volumes of cash.
  • Prior work experience in a sportsbook is highly preferred.
  • Ability to motivate, lead, and mentor staff members.
  • Effective communication skills, both written and verbal
  • Professional appearance and demeanor
  • Self-starter attitude who shows initiative
  • Committed to delivering an elevated level of customer service.
  • Must be able to stand for extended periods of time.
  • Must be able to lift, pull or push 25 lbs.
  • Must be able to write for extended periods of time.
  • Must be able to twist, bend, or reach with no significant boundaries.
  • This position may be exposed to a smoke-filled environment.

Responsibilities

  • The ability to manage a diverse range of activities - to prioritize and multitask.
  • The ability to lead and motivate a team.
  • Team Management experience – multi-site teams
  • Skilled in effective communication
  • The ability to delegate tasks and activities.
  • The ability to work under pressure and deal with challenging situations professionally and effectively.
  • A strong commitment to customer service excellence
  • Experienced in Managing a fast-paced every changing customer environment.
  • Commercial acumen and sound business awareness
  • Effective at planning, organizing and problem solving.
  • Decision-making ability and a sense of responsibility
  • Takes the initiative, and shows confidence, drive, and enthusiasm.
  • Projects a professional self-image.
  • The ability to coach and develop others.

Preferred Qualifications

  • Prior work experience in a sportsbook is highly preferred.

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