oracle
Retail Operations Manager, Delaware
Caesars Entertainment
Delaware, USA
Full-time
Manager · 2+ years experience
Remote
Discovered 5 days ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Qualifications
- Must be 21 years of age or older
- Able to obtain a gaming license from the Gaming Control Board and other jurisdictions if deemed necessary
- Understanding and responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board
- Obtain an Employer Identification Number (EIN)
- 2+ years of supervisory/management experience in a retail environment
- Casino/Gaming experience
- Multi-property management in a retail environment a huge plus
- Strong communication skills, both written and verbal
- Ability to multi-task.
- Able to handle large volumes of cash.
- Prior work experience in a sportsbook is highly preferred.
- Ability to motivate, lead, and mentor staff members.
- Effective communication skills, both written and verbal
- Professional appearance and demeanor
- Self-starter attitude who shows initiative
- Committed to delivering an elevated level of customer service.
- Must be able to stand for extended periods of time.
- Must be able to lift, pull or push 25 lbs.
- Must be able to write for extended periods of time.
- Must be able to twist, bend, or reach with no significant boundaries.
- This position may be exposed to a smoke-filled environment.
Responsibilities
- The ability to manage a diverse range of activities - to prioritize and multitask.
- The ability to lead and motivate a team.
- Team Management experience – multi-site teams
- Skilled in effective communication
- The ability to delegate tasks and activities.
- The ability to work under pressure and deal with challenging situations professionally and effectively.
- A strong commitment to customer service excellence
- Experienced in Managing a fast-paced every changing customer environment.
- Commercial acumen and sound business awareness
- Effective at planning, organizing and problem solving.
- Decision-making ability and a sense of responsibility
- Takes the initiative, and shows confidence, drive, and enthusiasm.
- Projects a professional self-image.
- The ability to coach and develop others.
Preferred Qualifications
- Prior work experience in a sportsbook is highly preferred.
About Caesars Entertainment
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