Retail Cluster Manager - Gold & Diamonds
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About the Role
A Store Head in the gold and diamond industry is a senior-level retail role responsible for the operational and financial success of multiple jewellery retail outlets (typically 5–10 stores) within a specific geographic area.
Key Skills for This Role
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Overview
A Store Head in the gold and diamond industry is a senior-level retail role responsible for the operational and financial success of multiple jewellery retail outlets (typically 5–10 stores) within a specific geographic area.
This role serves as the bridge between individual store managers and regional/zonal leadership.
Core Responsibilities
- **Sales & Profitability:** Driving revenue, tracking KPIs (footfall, conversion, ASP), and optimizing profit margins across all assigned stores.
- **Operational Control:** Monitoring SOP compliance, inventory accuracy, visual merchandising standards, and stock security.
- **Team Leadership:** Mentoring store managers, conducting appraisals, and driving product training on jewelry, gold, and diamonds.
- **Strategic Planning:** Analyzing market trends, competitor activity, and identifying expansion opportunities.
- Ensure store and individual targets achievement and exceed the same
- Generate and monitor performance report and implement strategies to excel
- lead the store team and ensure policy compliance
Requirements & Qualifications
- **Background:** Extensive luxury/jewelry retail experience, specifically focusing on multi-store leadership.
- **Product Knowledge:** Deep understanding of diamonds, gold, and solitaires.
- **Education:** Relevant degree in Management or Retail.
- **Attributes:** Strong leadership, communication, and high-net-worth individual (HNI) client relationship management skills.
Language Known: Malayalam, English
Pay: AED7,000.00 - AED8,000.00 per month
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