Retail Assistant Store Manager
Role Overview
The Assistant Manager will support store leadership in the day-to-day operation of the Italian Marketplace.
This position requires strong leadership skills, clear communication, good judgment, and the ability to direct employees to ensure departments are operating efficiently.
Assistant Managers are expected to help manage workflow, assign tasks, support training, monitor employee performance, address daily operational needs, and help maintain DeLallo’s standards for quality, cleanliness, service, and presentation.
Full Job Posting
Italian Specialty Store Assistant Manager — DeLallo Italian Marketplace
DeLallo Italian Marketplace is looking for a motivated, organized, and experienced Italian Specialty Store Assistant Manager to help lead daily store operations and support our grocery, customer service, kitchen, deli, bakery, and made-to-order departments.
This is a great opportunity for someone who enjoys specialty foods, customer service, team leadership, and working in a fast-paced retail food environment.
The ideal candidate is dependable, professional, confident, and able to lead, direct, and manage employees effectively.
Position Summary
The Assistant Manager will support store leadership in the day-to-day operation of the Italian Marketplace.
This position requires strong leadership skills, clear communication, good judgment, and the ability to direct employees to ensure departments are operating efficiently.
Assistant Managers are expected to help manage workflow, assign tasks, support training, monitor employee performance, address daily operational needs, and help maintain DeLallo’s standards for quality, cleanliness, service, and presentation.
Schedule
This is a full-time management position that requires a strong commitment to store operations and business needs.
Management schedules may vary based on business needs, department needs, staffing, and seasonal demands.
Major holidays are off with pay.
Responsibilities
Assist with the daily operation of the Italian Marketplace Lead, direct, and manage employees in grocery, customer service, kitchen, deli, bakery, and made-to-order areas Assign daily tasks and ensure work is completed accurately and efficiently Help train, coach, and support team members Monitor employee performance, productivity, and customer service standards Support store opening, closing, stocking, merchandising, customer service, and daily workflow Assist customers and help create a welcoming shopping experience Support cash handling, register procedures, and transaction accuracy as needed Monitor store conditions, product presentation, cleanliness, and organization Support food safety, sanitation, quality, and company standards Help ensure departments are properly staffed and prepared for business needs Communicate with store leadership regarding staffing, inventory, customer concerns, and operational needs Assist with problem-solving and maintaining a positive, productive work environment Support holiday, weekend, and high-volume business needs
Qualifications
Previous retail, grocery, specialty food, restaurant, kitchen, customer service, or management experience preferred Prior leadership, supervisory, or management experience preferred Cash handling skills preferred Deli, bakery, and kitchen experience a plus Ability to lead, direct, and hold employees accountable Strong communication and decision-making skills Dependable, professional, and organized Strong customer service focus Ability to work in a fast-paced environment Ability to manage multiple priorities and shift direction as business needs change Ability to stand, walk, bend, lift, and remain active throughout the shift Comfortable working weekends, holidays, and peak seasonal periods Must be available to work 6 days per week Must be available to work every day from the Monday after Thanksgiving through Christmas Eve
About DeLallo
Family-owned Italian and Mediterranean specialty-food manufacturer and distributor serving retailers, foodservice, club stores, and industrial channels.
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