Customer Service Team Member

Made-to-Order Sales Associate — DeLallo Italian Marketplace Job Type: Full-time or Part-time

DeLallo Italian Marketplace is excited to announce the grand opening of our new Made-to-Order Department , and we are looking for friendly, energetic, customer-focused Made-to-Order Sales Associates to join our team.

This is a great opportunity for someone who enjoys working with people, talking about great food, and helping customers select fresh, high-quality Italian marketplace items in a fast-paced, customer-facing environment.

Made-to-Order Sales Associates will work in our new made-to-order area, assisting customers with menu selections, answering questions, taking orders, helping present products, and creating a welcoming customer experience.

The ideal candidate is outgoing, dependable, professional, and comfortable engaging with customers.

This position is a great fit for someone who enjoys food, customer service, sales, and being part of a new and exciting department.

Made-to-Order Sales Associate positions may be available as full-time or part-time.

All positions require weekend availability.

To meet business needs, some employees may be required to come in early to help prepare the store for opening.

Shifts may begin at 5:00 AM or earlier , based on department needs.

Major holidays are off with pay.

Greet customers in a friendly, professional, and welcoming manner Assist customers with made-to-order menu selections and product questions Take customer orders accurately and communicate order details clearly Provide excellent customer service in a fast-paced food service environment Use product knowledge to recommend items and help customers make selections Help maintain clean, attractive, and well-stocked service areas Package, label, and present made-to-order items according to department standards Support the made-to-order team during busy periods Follow food safety, sanitation, and company procedures Maintain a clean, safe, and organized work area Communicate customer needs, product questions, or service concerns to management Support grocery, kitchen, deli, bakery, and marketplace departments as needed

Previous customer service, retail, grocery, food service, restaurant, deli, bakery, or sales experience is helpful but not required Friendly, outgoing, and customer-focused personality Strong communication skills Ability to talk with customers and make helpful product recommendations Dependable, punctual, and willing to learn Ability to work in a fast-paced environment Strong attention to detail when taking and communicating orders Interest in Italian foods, specialty foods, and high-quality customer service Ability to stand, walk, bend, and remain active throughout the shift Ability to follow food safety and sanitation procedures Weekend availability is required