Retail Area Manager

About Us

The Role

Retail Area Manager,

Strategic Responsibilities

• Set clear performance expectations across all UAE stores.
• Ensure consistent luxury brand standards and customer experience.
• Manage UAE sales targets, budgets, and forecasts.
• Support and deliver the UAE retail growth strategy.
• Lead new store openings, relocations, and expansions
• Manage pre-opening activities including store readiness, staffing plans, and operational setup.
• Provide market insights on customer behavior, mall performance, and competitive activity.

Store Performance Oversight

• Work with Store Managers to improve commercial results.
• Manage people, operational, or performance concerns.
• Ensure consistency across all stores.
• Develop retail store managers and sales executives.
• Set clear KPIs and conduct regular performance reviews.
• Manage complex people and performance decisions.
• Support recruitment for retail stores.

Training & Development

• Ensure strong product knowledge and luxury selling standards across the stores.
• Coach Store Managers on how to develop and lead their teams effectively.
• Maintain training standards and capability expectations across all stores.
• Plan and deliver structured training and development programs.

Operations

• Ensure stores follow company policies, and brand standards.
• Review stock performance and key stock risks at area level.
• Ensure visual merchandising consistency through audits and reviews.

Requirement

• 10+ years in luxury retail, including 5+ years multi-store leadership experience.
• Strong leadership, coaching, and performance management skills.
• Strategic mindset with a strong understanding of luxury retail.
• Ideally a bachelor’s degree.
• Understanding of Emirati culture and personality.
• Outstanding communication skills in Arabic and English.
• What we offer
• Competitive salary with performance-based incentives.
• UAE visa and permits.
• Health insurance.
• Annual flight ticket allowances.
• Growth and long-term development opportunities.
• Long-term perspective in a rapidly expanding, future-oriented organization.
• An engaging and challenging work environment with a motivated & professional team of specialists.