Restaurants Operations Manager
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About the Role
About Unity Holding Company Founded in 2018 in Saudi Arabia, Unity Holding Company is dedicated to delivering high-quality, value-for-money food experiences to a diverse customer base.
Key Skills for This Role
Full Job Posting
About Unity Holding Company
Founded in 2018 in Saudi Arabia, Unity Holding Company is dedicated to delivering high-quality, value-for-money food experiences to a diverse customer base.
We began with
Kermal
, a fast-casual restaurant in Jeddah serving traditional Lebanese cuisine, then expanded into upscale Mediterranean dining with
Kazdoura
, and introduced
Lamb Kitchen
, a cloud-kitchen concept specializing in home-style Saudi dishes for delivery.
By scaling these brands across Jeddah, we've built a strong multi-brand platform spanning fast-casual, premium dine-in, and delivery-only formats — positioning us as a dynamic leader in Saudi Arabia's rapidly evolving F&B sector.
For hospitality professionals, this means real opportunity to grow alongside the business.
The Role
This is a full-time, on-site
Restaurants Operations Manager
- role based in Jeddah.
- You'll oversee day-to-day operations across multiple restaurant brands, ensuring consistent service quality, food safety, and guest satisfaction at every touchpoint.
- What you'll own:
- Day-to-day operational oversight across multiple brands and units, holding every location to consistent, high standards
- Restaurant team management — scheduling, performance, and accountability
- P&L performance — monitoring sales, controlling food and labor costs, and protecting margins to hit operational and financial targets
- Cross-functional coordination with culinary, supply chain, and marketing teams to support menu execution, promotions, and brand standards
- Elevating the guest experience toward fine-dining standards in service, consistency, and quality
- Continuous improvement in processes, training, and guest experience
- Support for new openings and expansion plans as the group grows
What We're Looking For
- **Multi-unit restaurant operations expertise**
- — shift management, daily store-performance monitoring, and oversight across several locations
- **Strong F&B background with fine-dining experience**
- highly valued, alongside fast-casual, upscale dining, or cloud-kitchen exposure
- **Team leadership**
- — hiring, training, coaching, and performance management in a hospitality or F&B environment
- **Financial acumen**
- — cost control, inventory management, P&L review, budgeting, and KPI tracking
- **Food safety and compliance**
- — solid knowledge of health and hygiene standards (SFDA , HACCP, ISO 22000 and Baladi) and a track record of quality assurance
- **Guest relations**
- — handling feedback, resolving issues promptly, and enhancing the overall dining experience
- **Operational planning and problem-solving**
- — prioritizing, implementing process improvements, and managing peak service periods
- **Communication and collaboration**
- across culinary, marketing, and supply chain teams
- **Bachelor's degree**
- in Hospitality Management, Business Administration, or a related field — or equivalent practical experience
- Fluency in English;
- Arabic skills and familiarity with the Saudi F&B market are strong advantages
- For interested Candidates Kindly send your Updated CV to:
- hr@unityholding.me
- and mention Operation Manager Vacancy.
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