Restaurant Operations Manager

We are looking for a Restaurant Operations Manager for our upcoming fine dining branch in Abu Dhabi.

Candidate with relevant experience should apply.

 Oversee and manage daily operations across all restaurant outlets.

 Conduct regular outlet inspections to ensure operational excellence.

 Monitor inventory levels, ordering processes, and cost-control measures.

 Ensure compliance with company policies, food safety regulations, and health & safety standards.

 Handle customer feedback and resolve operational issues promptly and effectively.

 Prepare operational reports and provide insights to support business growth.

 Collaborate closely with senior management to achieve organizational objectives.

 Develop, implement, and enforce SOPs, cleaning schedules, and opening/closing procedures.

 Drive operational consistency and continuous improvement across all locations.

Financial & Commercial Management

 Manage Profit & Loss (P&L) performance across outlets.

 Develop and monitor budgets, sales targets, revenue, and operating costs.

 Maintain strict control over Cost of Goods Sold (COGS), waste management, spoilage prevention, and portion control.

 Analyze business performance and implement corrective actions where required.

Supply Chain & Inventory Management

 Oversee inventory management, stock counts, and purchasing activities.

 Manage supplier relationships and ensure uninterrupted product availability.

 Monitor stock levels and optimize inventory to support cash flow management.

Operational Excellence

 Develop and enforce Standard Operating Procedures (SOPs) for all operational activities.  Ensure compliance with food safety standards, quality controls, and operational audits.

 Optimize workflows to improve productivity, service speed, and customer satisfaction.

 Manage labor costs through effective scheduling and workforce planning.

Team Leadership & Development

 Lead recruitment, onboarding, training, and performance management of FOH and BOH teams.

 Build a culture of accountability, discipline, and continuous development.

 Coach and mentor outlet managers and supervisors to achieve operational goals.

 Maintain high standards of grooming, professionalism, and workplace behavior.

 Partner with marketing teams to support promotions, increase brand visibility, and drive sales growth.

 Identify opportunities to improve guest experience, increase customer retention, and maximize outlet performance.

 Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).

 5–7 years of Operations Management experience in the F&B industry.

 Proven multi-unit/outlet management experience.

 Background with structured organizations such as hotel chains, franchise operations, or medium-to-large restaurant groups.

 Strong leadership skills with the ability to hold teams accountable and drive results.

 Excellent knowledge of restaurant operations, food safety, and quality standards.

 Strong analytical skills with proficiency in P&L management and financial reporting.

 Experience with POS systems, inventory management software, and operational reporting tools.

 Excellent communication, problem-solving, and organizational skills.

Key Skills  P&L Management

 Multi-Outlet Operations

 Workforce Planning & Scheduling  Supply Chain Management  Customer Experience Management  Financial Analysis & Reporting  POS & Inventory Software Proficiency

Pay: AED7,000.00 - AED10,000.00 per month