Restaurant Manager
Skills
About This Role
Overview
- Oversee daily operations of an Italian restaurant to ensure smooth service and an authentic, high-quality guest experience.
- Lead, train, and motivate front-of-house and kitchen teams on Italian service standards, cuisine knowledge, and teamwork.
- Handle guest complaints professionally and promptly, preserving relationships and Italian hospitality.
- Plan staff schedules, manage attendance, and ensure adequate staffing for peak service and special events.
- Coordinate closely with chefs, pizzaiolo, and other departments to ensure timely production of antipasti, pasta, pizza, mains, and desserts.
- Monitor hygiene, safety, and cleanliness in compliance with local regulations and proper handling/storage of perishable Italian ingredients.
- Control inventory, stock levels, and ordering prioritizing authentic Italian ingredients (flour, cheeses, olive oil, tomatoes, cured meats, wines) to ensure availability and minimize waste.
- Drive sales and profitability through Italian-focused promotions, daily specials, menu engineering, wine pairings, upselling, and cost-control measures.
- Conduct staff training, performance evaluations, and coach employee development (menu knowledge, service, wine).
- Ensure compliance with company policies, procedures, and financial targets while preserving brand authenticity and presentation standards.
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