Restaurant Manager(Chinese speaker)
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Key skills for this role
About the Role
Key Responsibilities: 1. Operations Management Oversee daily restaurant operations (dining area, kitchen coordination, service flow) Ensure smooth service during peak hours Maintain cleanliness, hygiene, and food safety standards 2.
Key Skills for This Role
Full Job Posting
1. Operations Management
- Oversee daily restaurant operations (dining area, kitchen coordination, service flow)
- Ensure smooth service during peak hours
- Maintain cleanliness, hygiene, and food safety standards
2. Staff Management
- Recruit, train, and supervise staff (servers, kitchen team, cashiers)
- Prepare staff schedules and manage attendance
- Monitor staff performance and provide coaching
3. Customer Service
- Ensure high-quality customer experience
- Handle customer complaints professionally and efficiently
- Build customer loyalty and maintain service standards
4. Sales & Business Performance
- Achieve monthly revenue and profit targets
- Monitor daily sales and control costs (food, labor, wastage)
- Plan promotions and marketing activities (e.g., special hotpot sets, seasonal offers)
5. Inventory & Procurement
- Manage stock levels of ingredients (meat, vegetables, sauces, etc.)
- Coordinate with suppliers and ensure quality of raw materials
- Reduce wastage and control inventory costs
6. Compliance & Safety
- Ensure compliance with local health and safety regulations
- Maintain food safety and hygiene standards
- Handle licensing and inspection requirements
7. Financial Management
- Handle cash flow, daily closing, and reports
- Control operational expenses and improve profitability
- Prepare weekly/monthly performance reports
Requirements
- Proven experience as a Restaurant Manager (hotpot or Asian cuisine preferred)
- Strong leadership and team management skills
- Chinese and English speaking is a must
- Good understanding of food safety and restaurant operations
- Ability to work under pressure in a fast-paced environment
- Strong communication and problem-solving skills
- Basic financial and inventory management knowledge
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