Restaurant Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Marriott International seeks a Restaurant Manager to oversee daily restaurant operations, supervise staff, and ensure exceptional guest service. The role involves managing food and beverage teams, maintaining sanitation standards, and driving financial performance.
Key Skills for This Role
Responsibilities
- Supervise daily restaurant operations including Restaurants/Bars and Room Service
- Manage employees and ensure service and sanitation standards
- Lead food and beverage team, coach and mentor staff
- Ensure exceptional customer service and handle guest complaints
- Conduct human resource activities including training and performance management
Requirements
- Experience in restaurant management or food and beverage operations
- Strong leadership and interpersonal skills
- Knowledge of sanitation standards and liquor laws
Full Job Posting
JOB SUMMARY
- Areas of responsibility include Restaurants/Bars and Room Service, if applicable.
- Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
- Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility.
Managing Day to Day Operations
- Supervises and manages employees.
- Manages all day to day operations.
- Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
Leading Food and Beverage Team
- Utilizes interpersonal and communication skills to lead, influence, and encourage others.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals.
- Ensures compliance with all food & beverage policies, standards and procedures.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees.
Ensuring Exceptional Customer Service
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs.
- Manages day to day operations, ensures the quality, standards and meets the expectations of the customers.
- Displays leadership in guest hospitality, exemplifies excellent customer service.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants.
- Handles guest problems and complaints.
- Meets with guests on an informal basis to obtain feedback.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure.
Managing and Conducting Human Resource Activities
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably.
- Strives to improve employee retention.
- Ensures employees receive on going training to understand guest expectations.
- Solicits employee feedback, utilizes an 'open door' policy and reviews employee satisfaction results.
- Strives to improve service performance.
- Ensures recognition is taking place across areas of responsibility.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Marriott International
Spa Service Expert
Dubai, UAE
Marriott International is hiring a Spa Service Expert to deliver a wide range of spa services, including promoting services, scheduling reservations, checking in guests, and processing payments. The role requires profess
Female Spa Therapist
Dubai, UAE
Marriott International is hiring a Female Spa Specialist to deliver a wide range of spa services, including promoting services, scheduling reservations, checking in guests, and processing payments. The role requires prof
Heart of House Specialist
United Arab Emirates, UAE
Marriott International is hiring a Utility Cleaner to support hotel cleaning needs across kitchen, food and beverage, and laundry departments. The role involves operating cleaning equipment, transporting dishware and lin
Finance Manager
Doha, QAT
Marriott International seeks a Finance Manager to support general ledger processes, account balancing, and reporting. The role requires a bachelor's degree in Finance/Accounting or equivalent experience. Responsibilities
Supervisor-Kitchen
Dubai, UAE
Marriott International seeks a Kitchen Supervisor to oversee cooks and workers, ensure food quality and presentation, and manage kitchen supplies. The role requires 4-6 years of related work experience and at least 2 yea
Specialty Sous Chef - Cucina (Italian Specialty)
Dubai, UAE
Marriott International is hiring a Specialty Sous Chef for Cucina (Italian Specialty) at JW Marriott. The role involves supervising cooks, ensuring food quality and presentation, and managing kitchen operations. Requires
Operations Admin Supervisor
Dubai, UAE
Marriott International is hiring an Operations Admin Supervisor for JW Marriott in Dubai. The role involves administrative support, office equipment maintenance, data entry, and assisting management with hiring and train
Spa Service Expert (Spa Therapist)
Dubai, UAE
Marriott International is seeking a Spa Service Expert (Spa Therapist) to deliver memorable spa experiences at Palm West Beach, Dubai. The role involves promoting spa services, scheduling reservations, checking in guests
Spa Service Expert
Dubai, UAE
Female Spa Therapist
Dubai, UAE
Heart of House Specialist
United Arab Emirates, UAE
Finance Manager
Doha, QAT
Supervisor-Kitchen
Dubai, UAE
Specialty Sous Chef - Cucina (Italian Specialty)
Dubai, UAE
Operations Admin Supervisor
Dubai, UAE
Spa Service Expert (Spa Therapist)
Dubai, UAE