Restaurant Manager
Role Overview
Restaurant Manager in the front-of-house department, reporting to the CEO.
Oversee restaurant operations, customer service, team management, and day-to-day functioning across front and back of house.
The role aims to control costs, improve employee retention, and provide a positive dining experience.
Experience with multi-cuisine concepts, especially American and Afghani cuisine, is an advantage.
Key Skills for This Role
Full Job Posting
Position brief
Restaurant Manager in the front-of-house department, reporting to the CEO.
Oversee restaurant operations, customer service, team management, and day-to-day functioning across front and back of house.
The role aims to control costs, improve employee retention, and provide a positive dining experience.
Experience with multi-cuisine concepts, especially American and Afghani cuisine, is an advantage.
Responsibilities
- Oversee daily restaurant operations and manage staff, duty schedules, and performance.
- Ensure guest satisfaction, address customer questions and complaints, and gather feedback for menu improvements.
- Monitor food quality and presentation and maintain food safety, hygiene, and cleanliness standards.
- Control costs, inventory, and wastage, including monthly and twice-monthly inventories.
- Coordinate with kitchen staff, senior management, and front- and back-of-house employees.
- Research wholesale food suppliers, negotiate prices, forecast equipment needs, and place orders.
- Maintain vendor contracts and invoices and detailed records of costs and revenues.
- Arrange onboarding, training schedules, and uniforms for new employees.
- Contribute to restaurant profitability, employee retention, and a positive guest experience.
Requirements
- Previous experience as a Restaurant Manager in the UAE is mandatory.
- Proven ability to increase restaurant sales and meet revenue targets.
- Strong knowledge of restaurant operations, sales strategies, and cost control.
- Excellent leadership, communication, and customer-service skills.
- Strong business sense and ability to improve profitability.
- Good knowledge of inventory management and POS systems.
- Ability to multitask, delegate, solve problems, and work under pressure.
- Working knowledge of MS Office and restaurant management software.
- Previous supervisory experience, preferably in a restaurant.
- Bachelor’s degree in Hospitality or a related certificate.
Work location
- Work location is in person.
Application notes
- Immediate joiners are an advantage.
- Candidates with their own valid UAE visa are preferred.
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