Restaurant Hostess- Six Senses The Palm Dubai

Overview

• As Food & Beverage Restaurant Hostess my duties and responsibilities will include:
• Greet guests on arrival in resort restaurants and conduct welcome procedures in an efficient and friendly manner, using guest name whenever possible as per Six Senses Standards.
• Answer outlet telephone courteously and efficiently as specified in departments standards.
• Escort guest to the table and assist in seating and present the water, menu and hand towels.
• Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and
• update menus or wine lists as changes occur.
• Ensure that all guests are greeted courteously and attentively in the working area.
• Take orders from any food & beverage outlet menus.
• Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
• Follow the leadership of the captain or supervisor on shift.
• Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
• Recommend and promote items as directed by supervisor.
• Ascertains guest satisfaction and ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.
• Maintain a high standard of personal appearance, grooming and hygiene.
• Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
• Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
• Ensure all equipment of the department is kept clean and in good working condition.
• Upsell all property facilities and activities.
• Knowledge and strict adherence to LQA standards.

Qualifications