Restaurant Hostess
Role Overview
The Hostess welcomes guests, manages reservations and seating, and helps create an excellent first impression.
The position is in the Food & Beverage department in Abu Dhabi, UAE; work location is in person.
Key Skills for This Role
Full Job Posting
Position overview
The Hostess welcomes guests, manages reservations and seating, and helps create an excellent first impression.
The position is in the Food & Beverage department in Abu Dhabi, UAE; work location is in person.
Requirements
- Fluent spoken Arabic and English are required.
- Previous Hostess experience in a restaurant, hotel, or Food & Beverage environment is mandatory.
- Excellent communication and interpersonal skills, a positive welcoming attitude, strong customer service, and problem-solving abilities are required.
- Candidates should be well-groomed, professional, and presentable, and able to work under pressure in a fast-paced restaurant.
- Flexibility to work shifts, weekends, and public holidays is required.
- Knowledge of reservation systems is an advantage.
Key responsibilities
- Welcome and greet guests warmly; communicate professionally in Arabic and English.
- Manage reservations, guest inquiries, and waiting lists; maintain an updated reservation book and guest database.
- Escort guests to tables, coordinate seating, monitor table availability, and manage guest flow during busy hours.
- Coordinate with service staff and restaurant management to support smooth guest service.
- Handle guest complaints and requests professionally and promptly.
- Keep reception and entrance areas clean, organized, and presentable.
- Provide menu information, answer general inquiries, and support an excellent guest experience.
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