Restaurant Floor Supervisor - Dubai
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Key skills for this role
About the Role
Apt Resources is seeking a competent and proactive Restaurant Floor Supervisor to join our client’s prestigious dining establishment in Dubai.
Key Skills for This Role
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Overview
Apt Resources is seeking a competent and proactive **Restaurant Floor Supervisor** to join our client’s prestigious dining establishment in Dubai.
The ideal candidate will be responsible for managing the floor operations, ensuring exceptional guest service, and maintaining smooth coordination between front-of-house staff and kitchen teams.
In this role, you will play a key part in elevating the dining experience by supervising daily restaurant activities, training and supporting staff, and promptly addressing guest needs and concerns.
Key Responsibilities
- Supervise the restaurant floor operations to ensure efficient and flawless service.
- Lead and motivate the floor staff to deliver outstanding customer service.
- Coordinate with kitchen and bar staff to manage guest orders and ensure timely delivery.
- Train and mentor new and existing staff on service standards and processes.
- Handle guest complaints and feedback with professionalism and follow up to ensure satisfaction.
- Monitor cleanliness and organization of the dining area to uphold company standards.
- Assist management with inventory control and stock management.
Requirements
- Proven experience as a Restaurant Floor Supervisor or similar role in the hospitality industry.
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Ability to work effectively in a fast-paced environment.
- Good problem-solving skills and guest-oriented mindset.
- Proficient in restaurant management software and MS Office.
- Flexible availability including evenings, weekends, and holidays.
Benefits
As per the market standards
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