RESTAURANT CASHIER cum WAITER/WAITRESS
Skills
About This Role
Overview
- Provide the customers with fast, friendly, courteous and efficient service.
- Inform the customers of daily specials.
- Escort customers to their tables.
- Greet and take the orders from customers.
- Present menus to customer and answers questions about menu items, making recommendations upon request.
- Explain how various menus are prepared, describing ingredients and cooking methods.
- Write customer s food orders on order slips memorize orders or enter orders into computers for transmittal to kitchen staff.
- Serve food and beverages accurately as per customers order.
- Prepare itemized checks and accept payments as and when required.
- Prepare tables for meals.
- Collect the payments by cash, credit cards or debit cards.
- Count money in cash drawers at the beginning of shifts to ensure that mounts are correct and there is adequate change.
- Maintain a clean and orderly reception area.
- Provide help and support to junior staff.
Professional Requirements
- Minimum of a High School/Equivalent
- Minimum 2 years experience as a Cashier/Waiter.
- Must demonstrate good moral fitness and ethical standards.
- Must possess knowledge of principles and processes for providing customer and personal services.
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).
Interpersonal Requirements
- Proven ability to communicate with kitchen staff, provide orders to customers, collect funds, and maintain proper accountability for orders and funds
- Substantial knowledge of accepting credit card payments and working point of sale registers to accurately secure payment and funds control
- Exceptional verbal and written communication skills
- Dedicated and meticulous high level of accurateness and attention to detail
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