Responsable de l'adoption et de la mobilisation en IA

Role overview

Business discovery and enablement

• Partner with business units to run interactive discovery workshops, diagnose process issues, and identify everyday user friction.
• Guide teams in rethinking workflows and using Bell's AI platform suite to change how they work.
• Design, maintain, and execute the enterprise AI enablement plan and structured platform deployment roadmaps.
• Align enablement activities with organizational goals, measurable business outcomes, user competency milestones, and active platform adoption.

Content, community, and coordination

• Write clear communications, step-by-step guides, FAQs, and tutorials that make complex AI concepts actionable for nontechnical users.
• Host regular office hours for practical user support and organize and facilitate meetings for the internal AI Change Champions network.
• Own and maintain the central enablement communications calendar.
• Coordinate with HR and Internal Communications to schedule workshops and launch training initiatives.

Outreach and AI adoption

• Identify, prioritize, and engage business units likely to benefit from AI enablement.
• Independently develop tailored outreach plans, pilot programs, and onboarding journeys to grow the active user base.
• Help teams overcome hesitation about technology and co-create secure no-code AI agents.

Essential qualifications

• University degree in computer science or technology, with technical proficiency and experience driving technology adoption, user enablement, and use of advanced AI tools.
• Ability to explain complex technical architectures and AI concepts to end users.
• Highly organized, proactive self-starter who can work independently, manage multiple workstreams, and structure adoption initiatives.
• Strong listening, interpersonal, relationship-building, and empathetic user-support skills.
• Analytical and data-oriented; able to map processes and define and reassess adoption metrics and KPIs.
• Demonstrated success facilitating interactive workshops, groups, or design-thinking sessions for process and workflow improvement.
• Strong writing skills and ability to make complex concepts such as LLMs, prompting, coding tools, and agentic workflows accessible.
• Able to build collaborative relationships and influence stakeholders across HR, communications, engineering, product, and business units without direct authority.
• Passion for generative AI, no-code or low-code development, and digital transformation; practical ability to learn and demonstrate tools such as Gemini.
• Adequate French proficiency is required for positions offered in Quebec.

Work location and schedule

• Hybrid profile requires at least three days per week at a fixed Bell office; candidates must be based in Canada.
• The posting lists Toronto and Mississauga, Ontario, as work locations and offers flexible schedules based on business needs.

Application information

• Apply online by the stated application deadline of October 19, 2026.

Benefits

• Bell describes a competitive compensation program and medical, dental, vision, and mental-health coverage, along with a 35% discount on Bell services and partner offers.