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Resource Specialist
Community Action of Skagit County
Mount Vernon, USA
Full-time
Entry
Onsite
Discovered 3 days ago
Full Job Posting
QUALIFICATIONS
- INCLUDE
- Previous customer service experience required.
- Or a combination of education/experience meeting required job qualifications.
- License(s) & Certification(s)
- Valid driver’s license and auto liability insurance required for work related travel.
- Training necessary (within 6 months of hire): Blood Borne Pathogens, First Aid/CPR, Safety, HIPAA, de-escalation and Narcan administration.
- Skills & Abilities
- Basic clerical skills (filing, math, calculator, data entry, legible writing) required.
- Excellent customer service skills.
- Ability to set boundaries, resolve conflict, problem solve, and de-escalate issues.
- Must be reliable, dependable, and demonstrate regular physical attendance.
- Must be able to defuse difficult situations.
- Active listening, open-mindedness, and empathetic skills.
- Self-motivated, flexible, adaptive, and resourceful critical thinking skills.
- Strong organization and time management required, with ability to multi-task.
- Ability to be an effective and positive ambassador for the agency.
- Competency of standard office procedures and equipment.
- Ability to navigate Microsoft Office applications, including Microsoft 365, Excel, Word, Teams and outlook.
- Demonstrated ability to work harmoniously with people from varied cultural, socioeconomic, educational, and experiential backgrounds.
- Starting pay wage range between $19.99-$22.06 per hour (DOE)
- Medical & Dental Insurance including Rx and Vision
- Life Insurance and AD&D coverage
- 401(k) Retirement Plan (3.5% Employer Match)
- Paid Sick and Vacation Leave
- 12 Holidays per year
- Health club discount
- (Community Action reserves right to modify, amend, or terminate any benefit at any time for any reason.)
- TO APPLY: Qualified candidates are encouraged to apply by providing ALL items requested. Please submit the following: (1) Community Action Application (2) Resume (3) Letter of Interest. You can find all job announcements and apply online on our website at www.communityactionskagit.org
- Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection schedule without notice, to form eligibility lists for, or make appointments to, other positions with similar employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process, please contact our HR Department.
Education & Experience
- High School Diploma or GED/HSE minimum required. AA Degree in Social Services or related field preferred.
- Social service experience or a desire to work in social services preferred.
- Spanish/English bilingual strongly desired.
Preferred Qualifications
- High School Diploma or GED/HSE minimum required. AA Degree in Social Services or related field preferred.
- Social service experience or a desire to work in social services preferred.
- Spanish/English bilingual strongly desired.
About Community Action of Skagit County
Social Services & Human Services100 employeesFounded 1979
Nonprofit social-service agency helping low-income and homeless Skagit County residents achieve stability and self-sufficiency.
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