Resort Beach-Operation Manager

Company Description

Job Description

• We are seeking a dynamic and experienced Resort Beach-Operation Manager to join our luxury beachfront property in Doha, Qatar.
• As the Beach-Operation Manager, you will be responsible for overseeing all aspects of our beach operations, ensuring exceptional guest experiences while maintaining the highest standards of safety and service.
• Manage and coordinate all beach-related activities, including water sports, beach equipment rentals, and special events
• Develop and implement operational strategies to enhance guest satisfaction and maximize revenue
• Lead, train, and motivate a team of beach staff to deliver outstanding customer service
• Ensure compliance with all health, safety, and environmental regulations
• Oversee inventory management of beach equipment and supplies
• Collaborate with other departments to create seamless guest experiences
• Manage budgets and financial performance of beach operations
• Handle guest inquiries, feedback, and complaints promptly and professionally
• Develop and maintain emergency response plans for beach-related incidents
• Stay updated on industry trends and implement innovative beach programs and services

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Minimum 5 years of experience in resort or hotel management, with specific experience in beach operations management
• Proven leadership skills with the ability to motivate and manage a diverse team
• Strong customer service orientation with a focus on creating exceptional guest experiences
• Excellent operational planning and execution skills
• Proficiency in budgeting and financial management
• In-depth knowledge of health and safety regulations related to beach and water activities
• Experience in inventory management and equipment maintenance
• Strong problem-solving and decision-making abilities
• Excellent communication and interpersonal skills
• Proficiency in relevant computer software and property management systems
• First Aid and CPR certification
• Knowledge of the hospitality industry and current trends in beach resort operations
• Familiarity with local tourism regulations and standards in Qatar
• Understanding of local culture and customs is highly desirable
• Ability to work flexible hours, including weekends and holidays

Additional Information