Residential Valuations Administrator (UAE National Only)

The Role

Key Responsibilities

• Coordinate and manage the administrative lifecycle of residential valuation instructions, including job setup, progress tracking, and closing.
• Liaise with banks, financial institutions, clients, and internal stakeholders to confirm valuation requirements and ensure timely delivery.
• Prepare and review valuation reports and supporting documents to ensure compliance with company standards, client SLAs, and regulatory frameworks.
• Maintain and update internal systems (e.g., CRM, job tracking tools, compliance databases) accurately and in real-time.
• Support surveyors with diary management, site access arrangements, and the collection of necessary property and legal documentation.
• Assist in billing and invoicing processes, ensuring accurate records of instructions, quotes, and payments.
• Conduct AML (Anti-Money Laundering) and KYC (Know Your Customer) checks in line with company policy.
• Provide general administrative support including filing, correspondence, reporting, and team coordination.
• Contribute to process improvements, data accuracy, and quality assurance within the valuation team.

Skills, Knowledge and Experience

• **Experience:** Minimum 2 years in an administrative or support role, ideally within a property, banking, or professional services environment.
• **Knowledge:** Familiarity with property valuation processes and RICS standards (preferred but not essential).
• **Systems:** Proficient in Microsoft Office Suite and CRM/valuation software (e.g., Argus, Reapit, SAP, or bespoke systems).
• **Communication:** Excellent written and verbal communication skills with the ability to liaise confidently with clients and colleagues.
• **Organization:** Strong attention to detail, multi-tasking, and time management skills
• **Team Player:** Collaborative, reliable, and committed to providing excellent internal and external service.