Residential Coordinator

As a key member of the Residential team, you'll work closely with Sales, customers and internal stakeholders to support the successful delivery of projects and customer initiatives. From preparing quotes and specifications to providing customer support, managing CRM data and assisting with forecasting, you'll play a vital role in helping the team achieve its goals.

No two days will be the same, and you'll be involved in:

Supporting the Residential Sales team with quotes, specifications, forecasting and customer management

Providing exceptional customer service and technical product support

Coordinating customer enquiries, orders, stock availability and delivery updates

Working closely with Sales, Logistics and Distribution teams to resolve issues and ensure a seamless customer experience

Maintaining customer information and project activity within our CRM system

Assisting with key customer presentations, projects and business development activities

Identifying opportunities to improve processes and drive efficiency across the team

You'll bring strong coordination, administration or sales support experience and enjoy working in a fast-paced environment where attention to detail matters.

You'll also have:

Experience in a Sales Coordinator, Sales Support, Customer Service, Administration or Analyst role

Strong relationship-building and communication skills

Advanced Excel capability and confidence working with data

A proactive, solutions-focused mindset

Strong organisational skills and the ability to manage multiple priorities

A passion for delivering outstanding customer experiences

Ready to apply? Great! Just click the apply button to build your career with us! Please note: You must be a citizen, permanent resident or hold all the relevant employment visas and other approvals for the location and duration of this position to apply for this role. Please note that we are not accepting applications from agencies for this position.