Resident Program Manager

JOB RESPONSIBILITIES:

• Manage the day-to-day operations of the resident development program for newly hired residents in their final 12 months of residency.
• Track participation, attendance, feedback, and outcomes to evaluate program effectiveness; recommend changes to structure, content, format, and timing.
• Partner with Clinical Recruiting, clinical, operations, finance, and wellness leaders to keep sessions relevant, build consensus on program enhancements, and implement approved changes.
• Coordinate monthly virtual professional development sessions covering clinical and productivity topics, financial and operational topics, professional development, and wellness.
• Engage internal subject matter experts (SMEs) and presenters to develop session content, learning objectives, and engagement strategies aligned with program goals.
• Schedule virtual sessions, distribute meeting invitations, and manage related communications with residents selected for the program.
• Serve as the primary point of contact for residents, presenters, and internal stakeholders related to the program.
• Maintain program calendars, communication templates, participant lists, and session documentation.
• Develop and maintain relationships with residency program leaders, coordinators, chief residents, and other GME contacts to support outreach, engagement, and long-term recruiting pipeline development.
• Contribute to residency engagement planning by tracking program touchpoints, resident participation, engagement trends, and conversion opportunities; provide insights and recommendations to Clinical Recruiting leadership.
• Support special projects and initiatives related to resident recruitment, engagement, and transition-to-practice efforts.
• Ability to organize work, manage competing priorities, meet commitments, and maintain accurate documentation.
• Strong written and verbal communication skills, with the ability to engage effectively with residents, physicians, leaders, and cross-functional stakeholders.
• Ability to build relationships with internal SMEs and presenters and coordinate collaborative content development.
• Proficiency with Microsoft Office Suite, virtual meeting platforms, and scheduling/calendar management tools.
• Demonstrated ability to represent the organization externally and build relationships with residency programs, early-career clinicians, and academic medicine stakeholders.
• Experience with applicant tracking systems (ATS), CRM systems, or recruiting platforms is a plus.
• Strong understanding of business operations and process improvement concepts.
• Bachelor’s degree in business, education, human resources, communications, related field, or equivalent work experience.
• 3 to 5 years of progressive experience in program development, oversight, and coordination, recruiting operations, education or training coordination.
• Prior experience managing recurring meetings, training, events, and professional development programs.
• Prior experience identifying, developing and driving process improvement.
• Prior experience working in healthcare, staffing, or service-based operations, preferred.
• Previous experience managing cross-functional projects, preferred.
• PMI or PMP, preferred.
• Remote - United States or open to hybrid options at our SCP office locations: Atlanta, GA; Lafayette, LA; Dallas, TX; Traverse City, MI
• Pay Range:
• 72,738.00 - 107,672.00 USD annually
• This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.
• We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.
• Visit our website for further information. https://myscpbenefits.com/
• Login name: corp-guest
• Password: weheal

KNOWLEDGE, SKILLS, AND ABILITIES:

EDUCATION:

WORK EXPERIENCE/QUALIFICATIONS:

CERTIFICATIONS:

PRIMARY LOCATION:

Qualifications

• Bachelor’s degree in business, education, human resources, communications, related field, or equivalent work experience.

Preferred Qualifications

• Experience with applicant tracking systems (ATS), CRM systems, or recruiting platforms is a plus.