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Reservations - Team Member

Splendid Hotels
GBR
Full-time
Entry
Onsite
GBP 13.15-13.15 hourly / hour
Discovered 1 months ago

Full Job Posting

What You Will Do In This Splendid Role

  • Handle reservation requests with care and attention
  • Provide expert knowledge on rooms, packages & amenities
  • Work closely with front desk & sales to maximize occupancy
  • Deliver seamless, five-star customer service every time

What makes you Splendid?

Open - If you believe that great work starts with great relationships, you’ll feel right at home here.

Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative.

Brilliant - You bring energy, creativity, and a commitment to excellence—and you enjoy the process as much as the results.

Honest - We’re looking for someone who values transparency, takes ownership, and builds trust through their actions.

Benefits

  • Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
  • Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
  • Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
  • Life Assurance - peace of mind for you and your loved ones.
  • Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
  • Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
  • Pension - auto enrolment into the company pension scheme.
  • Learning & Development - opportunities available to progress your skills and career.

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