Housekeeping - Team Member

What You Will Do In This Splendid Role:

• Taking pride in maintaining guest rooms, corridors, and service areas to the highest standards of cleanliness and presentation.
• Replenishing guest supplies and amenities to ensure every room is fully prepared and welcoming.
• Responding to guest requests with warmth and efficiency, ensuring their needs are met and expectations exceeded.
• Reporting any maintenance issues, safety concerns, or hazards promptly, supporting a safe and smooth-running hotel.
• Helping with monitoring supplies and minimise waste across all housekeeping areas.
• Collaborating with colleagues across departments to deliver seamless service and a memorable guest experience.

What Makes You Splendid:

Our Splendid Benefits:

• Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
• Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
• Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
• Life Assurance - peace of mind for you and your loved ones.
• Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
• Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
• Pension - auto enrolment into the company pension scheme.
• Learning & Development - opportunities available to progress your skills and career.