Reservation Assistant – Travel and Tourism
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Key skills for this role
About the Role
Position Title: Reservations Assistant Employment Type: Full Time Job Location: Dubai About the Client: A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.
Key Skills for This Role
Full Job Posting
Dubai
About the Client:
A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.
Job Description
- Handle reservations for flights, hotels, tours, and holiday packages accurately and efficiently using travel booking platforms/software
- -Provide exceptional service to clients via phone, email, and chat; resolve inquiries, issues, and special requests promptly and professionally.
- -Ensure all bookings comply with airline, hotel, and regulatory requirements; prepare itineraries, tickets, and travel documents accurately.
- -Coordinate with sales, operations, and suppliers to confirm bookings, update availability, and provide management with booking trends and client feedback.
Qualifications
-Open to Tagalog speakers
-Minimum 2-3 years of experience as a reservation agent in travel and tourism - outbound tour operations.
-Excellent verbal and written communication skills, with the ability to interact professionally with clients and suppliers.
-Proficient in travel booking systems and MS Office.
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