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greenhouse

Researcher - Rapid Research

Figma
San Francisco, USA
Senior · 7+ years experience
Discovered 1 months ago
figma

Full Job Posting

What you'll do at Figma:

Scope and run focused research in quick sprints, using sound methods to answer the questions most likely to change a product decision

Turn findings into specific recommendations a designer or PM can act on, working through tradeoffs and helping the team put them into practice

Present product recommendations to cross-functional teams and senior leadership, telling the story behind the data, not just reporting insights

Rotate across product areas and teams as needed, building credibility and relationships quickly without being embedded long-term

Contribute beyond research studies by using our products, joining design reviews, and helping teams recognize when they have enough information to act

Bring clarity to ambiguous problems, challenge assumptions, and adjust the scope or approach as you learn

Experiment with tools, templates, and workflows to make research faster and sharper

We'd love to hear from you if you have:

7+ years of experience in research at high-growth product organizations, UX/design agencies, or strategic consultancies focused on digital experiences

Proficiency in mixed methods research, including qualitative approaches such as interviews and quantitative approaches such as surveys and data analysis

Strong product judgment, with examples of specific recommendations you made and how they shaped the product, backed by strong communication and storytelling skills with a track record of securing executive buy-in

Experience ramping up quickly on new projects and delivering clear recommendations in one- to two-week research sprints, turning ambiguous problems into clear questions and a practical path forward

A scrappy, flexible approach, adapting to changing priorities and tight timelines while maintaining sound research methods, including active use of AI tools to improve speed, quality, or scale

While it's not required, it's an added plus if you also have:

Proficiency in designing and prototyping, ideally within the Figma suite of tools

Familiarity with researching design tools, developer tools, creative software, or other products people use to build things

A background in product design, product management, or engineering

Ability to combine product analytics with qualitative research to inform recommendations

Pay Transparency Disclosure

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.

Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‐provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to [email protected]. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

Holding interviews in an accessible location

Enabling closed captioning on video conferencing

Ensuring all written communication be compatible with screen readers

Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

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