Researcher II

Required Qualifications

• 3+ years experience in user experience research OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ years experience in user experience research OR equivalent experience.
• OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ years experience in user experience research
• OR equivalent experience.
• Experience in research methods impacting both product direction and detailed experience design.

Preferred Qualifications

• Relevant research experience within software development sector.
• Experience researching developer tools, software products, or technical workflows.
• Familiarity with both qualitative and quantitative research methods and knowing when to ask for methodological guidance.
• Experience working with cross-functional product teams in an iterative design or development environment.
• Familiarity with research tools for remote sessions, surveys, analysis, and communicating findings.
• Interest in how AI-enabled tools or changing software-development workflows affect customer needs.

GitHub values

Manager fundamentals

Leadership principles