Research Manager

Role overview

What you'll do

• Own and improve the brand tracker, overseeing research design, sampling, questionnaire development, fieldwork, data quality, analysis and reporting.
• Select and deliver appropriate qualitative and quantitative research methods for each business question.
• Manage project governance, risks, budgets and controls across concurrent priorities.
• Build stakeholder relationships and help turn research into action; lead agency and supplier relationships.
• Line manage and develop a junior colleague through objectives, guidance and feedback.

About you

• Strong knowledge of qualitative and quantitative methods, including sampling design, questionnaire development and analysis.
• Ability to design and deliver research that answers business and customer insight questions.
• Project management experience covering governance, risk, budget control and prioritisation.
• Stakeholder management skills and productive relationships with agencies, suppliers and business partners.
• Experience with continuous tracking research programmes and complex data interpretation.
• Strong communication and presentation skills, including presenting to senior stakeholders.
• Ability to coach, develop or line manage colleagues.

Location and working pattern

• Hybrid working is offered, with at least two days per week in the Swindon or London office; part-time colleagues spend 40% of working time at an office.

Benefits

• The posting lists employee benefits including 25 days of holiday, pro rata, and private medical insurance.