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Repair Operations Lead

Renaissance Repair and Supply
Flower Mound, USA
Full-time
Lead · 3+ years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Responsibilities

  • Repair Lab Operations
  • Coordinate and monitor daily repair lab activities to ensure operational targets are achieved.
  • Manage workflow through the repair process to maximize throughput and minimize bottlenecks.
  • Prioritize repair queues based on customer requirements, production schedules, and business needs.
  • Ensure repair work is performed in accordance with established procedures, work instructions, and quality standards.
  • Monitor work-in-process (WIP) levels and implement actions to maintain efficient production flow.
  • Support operational readiness by ensuring tools, equipment, and materials are available and functioning properly.
  • Process Management & Continuous Improvement
  • Identify opportunities to improve repair processes, cycle times, quality performance, and operational efficiency.
  • Develop and implement standardized work practices and process controls.
  • Analyze operational data and performance metrics to identify trends and improvement opportunities.
  • Participate in root cause analysis and corrective action activities related to repair failures, rework, and quality concerns.
  • Collaborate with engineering and quality teams to implement process changes and technical improvements.
  • Quality & Compliance
  • Ensure adherence to customer, company, and regulatory quality requirements.
  • Monitor repair quality metrics and drive corrective actions when standards are not met.
  • Support audits and documentation reviews as required.
  • Maintain accurate records related to repair activities, process changes, and operational reporting.
  • Promote compliance with safety requirements and established operating procedures.
  • Inventory & Material Control
  • Monitor repair component usage and material availability.
  • Coordinate with supply chain and inventory teams to address material shortages or inventory discrepancies.
  • Assist in managing repair parts, consumables, and lab assets to support uninterrupted operations.
  • Cross-Functional Collaboration
  • Serve as the primary operational contact for repair lab activities.
  • Coordinate with production, quality, engineering, planning, and operations leadership to resolve operational issues.
  • Provide technical guidance and process expertise regarding repair lab operations.
  • Support new product introductions, customer programs, and operational initiatives impacting repair activities.

Education & Experience

  • Associate degree in Electronics, Engineering Technology, Operations Management, or a related field preferred.
  • Equivalent combination of education and relevant experience may be considered.
  • 3-5+ years of experience in repair, manufacturing, electronics, or technical operations.
  • Experience leading operational workflows in a production or repair environment.
  • Experience with process improvement initiatives and operational performance metrics.
  • Additional Qualifications:
  • Strong understanding of repair operations and production processes.
  • Ability to analyze data and identify process improvement opportunities.
  • Knowledge of quality systems, root cause analysis, and corrective actions.
  • Strong organizational and problem-solving skills.
  • Proficiency with ERP, MES, or production tracking systems.
  • Effective communication and cross-functional collaboration skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Renaissance Repair & Supply values the diversity of our workforce. We are committed to providing access & opportunity to individuals with disabilities. We will provide reasonable accommodation throughout the recruitment and employment process. Should you require accommodation, please contact us at [email protected].
  • We thank you for your interest in Renaissance Repair and Supply. Please note that only those candidates selected for an interview will be contacted.
  • Empowering customers to take control of their network lifecycle

Preferred Qualifications

  • Associate degree in Electronics, Engineering Technology, Operations Management, or a related field preferred.

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