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Remote Technical Engagement Specialist
Hotwire Communications
Remote, USA
Full-time
Entry · 2+ years experience
Remote
Discovered 2 weeks ago
Full Job Posting
BENEFITS
- We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
- Comprehensive Healthcare/Dental/Vision Plans
- 401K Retirement Plan with Company Match
- Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
- Paid Volunteer Time
- Paid Parental Leave
- Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
- Employee Referral Bonuses
- Exclusive Entertainment Discounts/Perks
- Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Requirements
- Ability to speak clearly using grammatically correct English (Other language skills a plus)
- Must have a High School Diploma or
- Must have a minimum of 2 years’ relevant work experience in customer service, telecommunications, and technical support
- Strong communication and organizational skills
- Ability to work nontraditional schedules/shifts, including evenings, weekends and holidays Additional requirements for remote positions:
- A quiet workplace so you can focus on delivering excellent service to our customers
- Must have DSL or high speed internet service with a minimum speed 25 MB/s, preferred upload speed 50 MB/s
- Candidates must provide and meet all technical requirements prior to the first day of training
About Hotwire Communications
Telecommunications1571 employeesFounded 2002
Privately held U.S. fiber-optic internet and telecommunications provider serving residential, commercial, hospitality, and campus customers.
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